CEO Comments:
Springing Back What a difference a year makes! My message to you last spring was all about the uncertainty, anxiety, and fear the pandemic was causing across the globe. Yet, human resiliency and scientific advances began to re-emerge providing hope that we would be able to beat back the scourge of this virus. Fast forward to where we are today, with the pace of vaccinations picking up, it's also accelerating optimism for being able to once again hug loved ones, dine out, travel, conduct business face to face, and generally live our lives as God intended, which will be a huge blessing for us all! When is GreenStone going to open its offices? This is a question on the minds of GreenStone staff and members alike. As I write this, the majority of our territory (the State of Michigan) continues to require all businesses that can operate remotely to do so. Given that GreenStone is not a depository institution like most banks and/or credit unions, which handle significant numbers of cash transactions, we are able to conduct a large percentage of our business with our members through a combination of going to their place of business, using our offices by appointment, and through tools such as telephone, virtual meetings, online banking, our customer My Access portal, and drop boxes at all of our locations. While the State of Wisconsin’s current workplace orders are somewhat less restrictive, we have found that operating under one policy for customer service enables us to serve all our members more effectively.
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Spring 2021 — Partners